Introducing the Seven Myths of ISO Certification

For Contractors, ISO Certification is about assuring your customers, managing your risks, accessing new markets and improving your business!


However, ISO is shrouded in myths and misconceptions. Here are the 7 most common myths that have been expressed to me on initial visits with customers (and each one will be explored in detail in forthcoming posts):

Myth #1: “It will cost a fortune”


Myth #2: “It’s too bureaucratic”/“It will tie us up in a straightjacket”/ “Paperwork won’t get the job built Andrew”


Myth #3: “We’re too small to have a quality manager, that’s for the big boys”/ “We’ll need loads of training to run it properly, I spend enough on training”/ ”There’s only a few of us in the business”/ “We’ll need loads more people to run something like that”/ “You need someone who loves paperwork; I’d never get my lot to do it”

 _DSC1585 - Copy

Myth #4: “I don’t want to have to write down everything that we do, that will take forever/ “None of us can write —articulate — a QM”/ “All the clause references confuse me”/ “Can’t stand all the jargon”

_DSC1541 - Copy

“Myth #5: The job is stressful enough without having to operate a quality management system”/ “We’re too busy; I can’t spare anyone for that”

_DSC1587 - Copy

Myth #6: “It will take too long”

 _DSC1573 - Copy

Myth #7: “Our customers are not asking for it”

_DSC1591 - Copy

I will look at each area in individual posts, but start thinking about the following straight away!

  • ISO will not cost a fortune
  • It is not bureaucratic
  • It is not inflexible
  • It is for all businesses, large and small
  • It is not all about the paperwork
  • You will not need loads of training
  • You will not need extra staff
  • You don’t need to write ‘everything’ down
  • You don’t need someone who loves paperwork
  • Anyone can compile a Quality Manual
  • It will reduce, not increase, stress
  • You don’t need to ‘spare’ anyone
  • It is not a long drawn-out process
  • You don’t need jargon!


I also discuss how quality management principles and indeed ISO Certification can help you turn the pain of completing PQQ’s into opportunity and profit. It’s a free download, please secure your copy at and tell me what you think at

About the Author: