The most important benefit of implementing ISO Standards is instilling the processes that continually improve your business.

Improvement Objectives

By |May 26th, 2013|Continual Improvement|

Improvement Objectives are crucial – the clue is in the title. You may have had the courage to declare an ambitious quality policy statement and it is the selection of well-chosen targeted objectives that turn that intention into reality and strive to back up the statements that you have made. They must deliver worthwhile and [...]

Management Review

By |May 17th, 2013|Continual Improvement|

Management Review is another major tool in the improvement arsenal. As the MD/Owner you should lead this review of what your organisation came up with in the Plan phase of developing your system and indeed how it performed in the Do phase. Incidentally, Management Review is a must-do not only for the effectiveness of your [...]